Mougu Support
Questions or a problem with Mougu? We are happy to help.
Getting started
Mougu uses the front camera to estimate chewing from jaw and mouth movement during a meal. Camera video is processed on your device and is never recorded or saved.
If the camera is not working
- Open iPhone Settings → Privacy & Security → Camera.
- Turn camera access on for Mougu.
- Restart the app and position your face within the camera view.
Mougu face tracking requires a TrueDepth-compatible front camera.
Restoring a purchase
Open Mougu Premium from the home screen and tap “Restore Purchases.” Make sure you are using the same Apple Account used for the purchase.
Contact us
If the issue continues, include your device model, iOS version, and the steps that caused the problem.